Kreupasanam has created this Privacy Policy to explain why we collect particular information and how we will protect your personal privacy within our application. The following discloses our information gathering and dissemination practices for the application.
In order to understand your rights we encourage you to read this Privacy Policy as well as our Terms of Use. Kreupasanam reserves the right at any time and without notice to change this Privacy Policy simply by posting such changes on our application. Any such change will be effective immediately upon posting.
Because we want to demonstrate our commitment to your privacy, this Privacy Policy notifies you of: What personal identifiable information of yours is collected through the application; Who collects such information; How such information is used; With whom your information may be shared; What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control; and How you can correct any inaccuracies in your information.Questions regarding this statement should be directed to mariantoday.com@gmail.com .
Type of Information Collected
1. To access/utilise the platform, the Users are required to provide certain personal, non- personal and other information, as indicated below (such information and correspondences hereinafter collectively referred to as "Information"):
1.1 Personal Information:
We may require you to provide us with certain information that personally identifies You ("Personal Information"). Personal Information includes the following categories of information: (i) Contact Data (such as your e-mail address, phone number and Account password); and (ii) Demographic Data (such as your gender, your date of birth and your zip code). If you communicate with Us for example, by e-mail or letter, any information provided in such communication may be collected as Personal Information. Please note that the above list is not an exhaustive list and is only an illustrative list and is without prejudice to Our right to seek further Personal Information, as may be required.
Any Personal Information provided by You will not be considered as sensitive if it is freely available and/or accessible in the public domain. Further, any comments, messages, scribbles etc. posted/ uploaded/conveyed/communicated by You on the public, through reviews, blogs, online chat or instant messages, discussion boards, forums, user testimonials or comments sections of the Platform becomes published content and is not considered personally identifiable information subject to this Privacy Policy. We will not be responsible for the accuracy or filtration of any of the content posted on Our Platform by any User, however, We will be entitled to remove any content posted by any User on Our Platform which We, in Our sole discretion, consider offensive, discriminatory, racist, defamatory or inappropriate in nature.
1.2 Non-Personal Information:
When You visit the Platform, we may collect certain non-personal information such as domain and host from which You access the internet, Your internet protocol address, operating system, browser type, and internet service provider. This type of information does not identify You personally.
1.3 Automatic Information:
To improve the responsiveness of the Platform for You, We may use "cookies", or similar electronic tools to collect information to understand the User's individual interests. These server logs may include information such as Your web request, Internet Protocol address, browser type, browser language, the date and time of Your request and one or more cookies that may uniquely identify Your browser. We use cookies primarily for user authentication.
We may receive information about Your location and Your mobile device, including a unique identifier number for Your device. We may use this information to provide You with suggestions in respect of services if required
1.5 User communications:
When You send emails or other communications to Us, we may retain those communications in order to process Your inquiries, respond to Your requests and improve our services.
2. 2. Information on behalf of Children:
If You are a parent or legal guardian of a minor child, You may access the Platform on behalf of such minor child. You also expressly undertake that You have the authority to share such information on behalf of Your child. Any information that You provide while using the Platform on behalf of Your minor child will be treated as Personal Information unless otherwise provided herein.
3. When You register with the Platform, We may contact You from time to time about updation of Information to provide You such features that We believe may benefit/interest You.
Use of Information
1. We do not sell, trade, or otherwise transfer to third parties Your Information. This does not include trusted third parties who assist Us in operating Our Platform or servicing You. We may also release Your information when We believe release is appropriate to comply with the law, enforce Our Platform policies, or protect Ours' or others rights, property, or safety. However, non personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We may process the Information You provide in the following manner
1.1 To personalize your experience, and/or
1.2 Shall be entitled to process the Information in accordance with this Privacy Policy and as permitted by the applicable law; and/or
1.3 To improve our services and offerings; and/or
1.4 To contact You and to customise Our communication with You and the marketing material we share with You; and/or
1.5 Your information, whether public or private shall be used to analyse and suggest any other related product/service that shall be suitable for you; and/or
1.6 The email address provided by You, may be used to send You information and updates about Us; and/or
1.7 To avoid fraud and other prohibited or illegal activities; and/or
1.8 To protect the security or integrity of the Platform, Our business, services and other users, and/or
1.9 To allow our professionals to present customised messages to You; and/or
1.10 To publish any testimonials or reviews that You may have provided on the Platform; and/or
1.11 We may disclose Information, in good faith, wherein the access, use, preservation or disclosure of such information is reasonably necessary to (i) satisfy any applicable law, regulation, legal process or
enforceable governmental request, (ii) detect, prevent, or otherwise address fraud, security or technical issues, or (iii) protect against imminent harm to the rights, property or safety of the Company, its users or the public as required or permitted by law.
Sharing of Information
For the purposes of Our Platform, We shall be sharing Your Personal Information with any of Our administrators, service providers or affiliates for legitimate business purposes (including operating the services, and providing services to You), in accordance with applicable law. a) Additionally, in the event of an audit, reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Our business, assets or stock (including in connection with any bankruptcy or similar proceedings), We may share/transfer/assign the Information we have collected to the relevant third party.
By using the Platform and/or by providing Your Information, You consent to the collection and use of such Information in accordance with this Privacy Policy, including but not limited to Your consent for sharing Your Information as per this Privacy Policy. You specifically agree and consent to us collecting, storing, Information (including Personal Information) related to You with third parties, professionals or to registered business partner/users for the purposes as set out in this Privacy Policy.
Data Retention
We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria for determining the duration for which We will keep Your Personal Information are as follows: (i) We will retain copies of Your Personal Information in a form that permits identification only for as long as is necessary in connection with the purposes set out in this Privacy Policy, including for the length of time We have an ongoing relationship with You and provide the Platform to You; (ii) if there is a legal obligation to which We are subject (for example, certain laws require Us to keep records of Your transactions for a certain period of time before We can delete them); or (i) keeping in view the legitimate interests of the Company (litigation or regulatory investigations).
Links to third party sites
The Platform may include links to third party applications/websites/Platforms ("Third Party Sites"). Such Third Party Sites are governed by their respective privacy policies, which are beyond our control. Once You leave our Platform, use of any information You provide is governed by the privacy policy of the operator of the Third Party Site You are visiting. That policy may differ from Ours. If You can't find the privacy policy of any of these Third Party Sites, You should contact the relevant Third Party Site directly for more information. We do not provide any Personal Information or personally identifiable information to third party websites / advertisers/ ad-servers without Your consent.
Shipping Policy
1. Shipping
To return your product, you should mail your product to Kreupasanam Marian Shrine, Diocese of Alleppey Director, Kreupasanam, Kalavoor Alappuzha-688522 Kerala, South India.
Return shipping charges will be credited to customer account or provided as a gift card to the customer which can be used to purchase the products in our application. Return shipping charges will be applicable to only if damage/ defective item was delivered by us.
However, the customer will be responsible for paying their own shipping costs for returning items if the item was not delivered damaged/defective.
1.2 Shipping costs (Delivery charge) Customers are exempted from paying the delivery charge based on the promotional offers/seasonal offers rolled out from kreupasanam
Except magazines/e-copies, we collect shipping charges for delivery of physical products and varies with respect to quantity, product type, and delivery location. Estimated shipping charges shall be shown to your at the time of checkout except some items. You can reach our toll-free assistance 0478-2860595 to get clarity if you notice any delivery charges that was not shown during check out.
1.3 Shipping methods and delivery times
We shall use our courier partners or any third- party couriers to deliver your order. Post-shipping from kreupasanam either through our courier or third party, you will be notified of your order tracking number to your email/SMS to your phone number provided at the time the order was made.
Our standard delivery time frame is 2-5 business days in Tamil Nadu, Andhra Pradesh, Gujarat, Maharashtra and 3-7 business days in other parts of India. We mentioned the maximum delivery time and we obliged to deliver your order at the earliest possible with available transportation facilities/or stocks. The estimated delivery time may differ accordingly based on the assigned courier/ location/ Govt. regulations. We will notify you if there is any unexpected delay/incase of returning an order to your email/SMS to your phone number provided at the time the order was made.
1.4 Shipping restrictions
1.4.1 Undeliverable package
We attempt to insist to deliver your package through all means, however, in unexpected cases your package may be undelivered because of the following possibilities:
(i) Wrong/incorrect address /unclear address /failure in locating the customer
(ii) Transit damage/lost
(iii) Failure in payments/acceptance of the delivery.
All undeliverable packages will be returned to kreupasanam.in hubs and refunds for prepaid orders will be processed for your order on post-arrival.
We will notify you if their order could not be delivered to your email/SMS to your phone number provided at the time the order was made.
1.4.2 Missing or lost package
Customer can claim for refund/replacement if the order failed to receive post completion of the standard delivery window.
If the customer finds any missing parts/items, we will replace/full refund for the order after submitting the required proof/and returning the item.
1.4.3 Return and exchange information
We will attempt to notify you once return/replacement/refund has been processed by contacting the e-mail and/or billing address/phone number provided at the time the order was made. Refer the section 1.5 for more info on exchange items and 1.1 for detail on returns.
For any concerns related shipping and delivery, please call us on 0478-2860595
Internet Protocol Address:
We may collect an IP address from all visitors to our Site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our Site, analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.
Use of "Cookies":
Our Site may use cookies to enhance your experience while using our Site. An cookie is a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing.Use of cookies makes Web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular Web site and to make sure you don't see the same ad repeatedly. Many consider the use of cookies to be an industry standard.
Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly when you view them.
Security:
All information provided to Kreupasanam is treated as confidential information. We also protect information limiting access to qualified personnel. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.
Other Web Sites:
Our Site may contain links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which Kreupasanam has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours.
Contacting Us :
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, you can contact:
Email :
kreupasanamklvr@gmail.com, frvpjoseph@gmail.com
Address :
Diocese of Alleppey
Director, Kreupasanam,
Kalavoor Alappuzha-688522
Kerala, South India.
Phone : 0478-2860595
Mobile:9447285400
